Useful Contacts/Organisations

Listed below are a number of organisations that will be able to give you more advice about meeting your mobility requirements. This is by no means an exhaustive list and you may find that there are local organisations who can tell you more about the services on offer in your area.

Age UK
7th Floor, One America Square,
1Crosswall,
London EC3N 2LB
Age UK Advice Line: 0800 678 1602
Email: via online enquiry form
www.ageuk.org.uk

Telephone Friendship Service - Friendship telephone service for people over 60 - Register via the website. Organises daily, weekly or occasional calls to the elderly living alone.

British Healthcare Trades Association (BHTA)
Bringing together healthcare and assistive technologies manufacturing, suppliers, distributors and service providers to support health and care systems and protect consumer interests.
Tower Bridge Business Centre
46-48 East Smithfield,
London E1W 1AW
020 7702 2141
Email: info@bhta.com
www.bhta.com

British Red Cross
British Red Cross branches have a supply of products for loan to aid independent living.
UK Office, 44 Moorfields,
London
EC2Y 9AL
General Enquiries: 0344 871 11 11
Support Line: 0808 196 3651
Email: contactus@redcross.org.uk
www.redcross.org.uk

Carers UK
Carers UK offers advice and support for carers. You are a carer if you look after a relative, friend or neighbour because they are frail, ill or have a disability.
20 Great Dover Street,
London
SE1 4LX
Advice line: 0808 808 7777
Mon- Fri 9am - 6pm
Email: advice@carersuk.org
www.carersuk.orguk

Citizens Advice
The CAB provides free confidential and independent advice from over 3,400 locations throughout the UK. Their website provides contact details of a local office near you. Alternatively, your Yellow Pages will have details for your nearest office.
Adviceline (England): 0800 144 8848
For free, independent, confidential and impartial advice or find your local bureau at www.citizensadvice.org.uk

Community Transport Association(CTA)
UKs only specialist advice and support service to groups and organisatons delivering community-led transport in the UK.
12 Hilton Street,
Manchester
M1 1JF
General Enquiries: 0161 351 1475
or email: info@ctauk.org
Advice Services: 0345 130 6195
or email: advice@ctuk.org
www.ctauk.org

Disabled Motoring UK
Supporting disabled drivers, passengers and blue badge holders.
Folly Farm,
Upgate Street,
Carleton Rode,
Norfolk,
NR16 1NJ
Tel: 01508 489 449
Email: info@disabledmotoring.org
www.disabledmotoring.org

Department for Transport
Great Minster House,
33 Horseferry Road,
London
SW1P 4DR
Switchboard: 0300 330 3000
Email: Via the online contact form
www.gov.uk/government/organisations/department-for-transport

Driving Mobility
Help with assisted driving, accessibility and independent living.
To find your nearest mobility centre visit the website
Tel: 0800 559 3636
Email: info@drivingmobility.org.uk
www.drivingmobility.org.uk

Gov.uk
Benefits and financial support if you are disabled or have a health condition
www.gov.uk/financial-help-disabled

Homecare Association
The Homecare Association is the UK’s membership body for homecare providers. Together we ensure that homecare is valued so that all of us can live well at home and flourish within our communities.
Mercury Way,
117 Waterloo Road,
London,
SE1 8UL
Helpline: 020 8661 8188
Email: enquiries@homecareassociation.co.uk
www.homecareassociation.co.uk

LGBT+ Switchboard
At Switchboard we provide an information, support and referral service for lesbians, gay men and bisexual and trans people - and anyone considering issues around their sexuality and/or gender identity.
Tel: 0300 330 0630
Open 10am - 10pm every day
Email: hello@switchboard.lgbt
www.switchboard.lgbt

Living Made Easy (Formerly Disabled Living Foundation)
Impartial help, advice and informaiton about daily living equipment, disability equipment, mobility and independent living aids for older people, disabled adults or children, their family and carers.
www.livingmadeeasy.org.uk

Mind
Mind offers confidential help on a range of mental health issues. They also provide a special legal service to the public, lawyers and mental health workers. To find your local Mind go to the website.
Mind Info Line: 0300 123 3393
Support Line: 0300 102 1234
Legal Line 0300 466 6463
Welfare Benefits Line: 0300 222 5782
Email: info@mind.org.uk
www.mind.org.uk

Mobility Trust
Mobility Trust provides powered wheelchairs and scooters for UK residents who have severe disabilities and who cannot obtain such equipment through other means.
write to: PO Box 7044,
Tadley,
Hampshire
RG24 4PL
Tel: 0118 984 2588
Registered Charity number: 1070975
Email: mobility@mobilitytrust.org.uk
www.mobilitytrust.org.uk

Motability Scheme
The Motability Scheme enables disabled people to use their government-funded mobility allowance to lease a new car, scooter or powered wheelchair. As a registered charity (No. 299745), Motability Scheme also raises funds and provides financial assistance to those who may otherwise be unable to afford the mobility solutions they need.
Explore the website to see answers to common questions that you may have about the mobility scheme services.
www.motability.co.uk

NHS 111 (Non-emergency)
Find information and services to h elp you manage your health.
Tel: 111 (non-emergency)
www.nhs.uk

NHS England
NHS England is responsible for planning and funding some NHS services.
www.england.nhs.uk

Royal National Institute for the Blind (RNIB)
Supporting people with sight loss.
Helpline: 0303 123 9999 M on - Fri 9am - 6pm
Email via the online contact form
www.rnib.org.uk

Royal National Institute for Deaf People (RNID)
RNID work with communities and partners across health, employment, research, government and more to chnage life for the better.
Information Line: 0808 808 0123
Text Message: 07360 268 988
Email: enquiries@rnid.org.uk
www.rnid.org.uk

RiDC
RiDC is a specialist UK consumer research and information charity that focuses on work with older and disabled people.
RiDC is accredited under The Information Standard, a Department of Health scheme to help the public identify trustworthy health and social care information easily.
RiDC has free motoring guides available in print:

• Choosing a car
• Cars for families of disabled children
• Getting in and out of a car
• Getting a wheelchair into a car
• Car controls
• Wheelchair accessible vehicles

Scope
Here East Press Centre,
14 East Bay Lane,
E15 2GW
Helpline 0808 800 3333
Email: helpline@scope.org.uk
Textphone 18001 0808 800 333
www.scope.org.uk

Shop Mobility UK
Shopmobility schemes loan wheelchairs and scooters to enable disabled people to shop independently. If you wish to hire mobility equipment, contact us via our website.
c/o Driving Mobility,
The Old Carriage Works,
Moresk Road,
Truro TR1 1DG
www.shopmobility.org

Stroke Association
At the Stroke Association we believe in life after a stroke. We support stroke survivors to make the best recovery they can.
Write to us at:
Supporter Relations
Stroke Association
1 Sterling Business Park
Salthouse Road
Northampton
NN4 7EX
Stroke Helpline: 0303 3033 100
Supporter Relations: 0300 3300 740
Textphone: 18001 0303 3033 100
Email: helpline@stroke.org.uk
supporterrelations@stroke.org.uk
www.stroke.org.uk

Turn2Us
A charitable service helping people access financial support through welfare benefits, grants and other help.
Contact us via our online contact form www.turn2us.org.uk